Corona
virus update

Read the Corona virus update below and all the linked information. Created: 25/03/2020. Updated: 03/06/2020

Prepare yourself well for your Thai holiday in general, and for your Buzzy Bee Bike adventure in particular. One important thing, cycling is an easy way to conform to social distancing. Of course we make stops, where you still have to respect distance. But a big part of your time you will be pedaling, at safe distance from the rest of the group. It’s recommended to bring a mask. Hand sanitizer is available on location, but a small portable bottle or tube should be brought by yourself if you want to use it during the tour.

If you don’t want to join a group, contact us to find out which options we have for private tours.

On this page we will share relevant information about the Corona virus (COVID-19) situation and how this affects your Buzzy Bee Bike adventures.

If you scroll down, you will also find temporary changes in our policies (for your advantage) and availability (limited).

stay safe | Buzzy Bee Bike, Chiang Mai, Thailand

Actual situation:

Gradually more and more businesses are allowed to reopen, with restrictions per business category and mandatory social distancing.

From the 1st of July the Thai government will stop the lockdown. By then all businesses should be reopened. Businesses and their customers should still take measures to comply with social distancing rules. Restrictions for tourists travelling to Thailand will still apply. Check the official websites below for details. (modified 03/06/2020)

Official websites

On social media you can find a lot of information, but also a lot of incorrect information. Don’t believe everything you read (in comments) on Facebook and other channels. We recommend to always check information on official websites from the Thai government and organizations to make sure you are aware of the actual situation.  This list is not complete and might be expanded if new interesting sources come to our attention. We can’t be held responsible for any incorrect information provided on any of the linked websites, we just recommend to follow the official publications.

World Health Organization (WHO)

Royal Thai Government

Ministry of Foreign Affairs of the Kingdom of Thailand

Ministry of Public Health – Department of Disease Control (DDC-MOPH)

Tourist Authority Thailand (TAT)

International Air Transport Association (IATA)

Travelcentre (IATA)

Thai PBS World (Public Broadcast Station in English language) added 28/03/2020

PR Thai Governement (Facebook page in EN) added 18/04/2020

 

Temporary reduced availability

Because of the much lower booking rate we decided to reduce the number time slots for our tours. We will update the availability if new information becomes available concerning tightened or mitigated travel restrictions. If a tour is not available on your preferred day, please look at the day before and after. If then still not found we might have gone to an even lower frequency. You can always contact us to check if we can reopen a time slot if you want to book for at least 2 persons. Unfortunately we can’t do this for just one person.

 

Temporary change of cancellation policy

We understand that this uncertain period refrains you from planning your holidays. On the other hand the restrictions resulting from social distancing might give you extra time to plan these holidays.  We also understand your uncertainty to make a booking. Therefore we made some temporary changes/additions to our standard cancellation policy. For bookings made ONLINE ON OUR OWN WEBSITE between 26 March 2020 and 1 July 2020 for tour participation before 1 September 2020:

  1. Full refund if cancellation requested by email more than 7 days before departure.
  2. Free change of your booked date if requested by email at least 48 hours before departure.
  3. In all other cases we will try to find the best solution case by case. In principle our standard cancellation policy and additionally condition 1 and 2 are leading. No rights can be claimed from tailor made solutions we offered to others.

Cancellations and changes have to be requested by email and the date/time stamp of the email in our inbox is leading.

 

For now: stay home and/or respect social distancing, stay safe, stay healthy, stay optimistic, stay ready (and prepare) for the future!

Read here about cycling in times of crisis (added 20/04/2020)