Corona
virus update

Read the Corona virus update below and all the linked information. Created: 25/03/2020. Updated: 03/05/2020

Prepare yourself well for your Thai holiday in general, and for your Buzzy Bee Bike adventure in particular.

On this page we will share relevant information about the Corona virus (COVID-19) situation and how this affects your Buzzy Bee Bike adventures.

If you scroll down, you will also find temporary changes in our policies and availability.

stay safe | Buzzy Bee Bike, Chiang Mai, Thailand

Actual situation:

From the 3rd of May some businesses are allowed to reopen, with restrictions per business category and mandatory social distancing. Check the official websites below for details. (added 03/05/2020)

Official websites

On social media you can find a lot of information, but also a lot of incorrect information. Don’t believe everything you read (in comments) on Facebook and other channels. We recommend to always check information on official websites from the Thai government and organizations to make sure you are aware of the actual situation.  This list is not complete and might be expanded if new interesting sources come to our attention. We can’t be held responsible for any incorrect information provided on any of the linked websites, we just recommend to follow the official publications.

World Health Organization (WHO)

Royal Thai Government

Ministry of Foreign Affairs of the Kingdom of Thailand

Ministry of Public Health – Department of Disease Control (DDC-MOPH)

Tourist Authority Thailand (TAT)

International Air Transport Association (IATA)

Travelcentre (IATA)

Thai PBS World (Public Broadcast Station in English language) added 28/03/2020

PR Thai Governement (Facebook page in EN) added 18/04/2020

 

Temporary reduced availability

Because of the much lower booking rate we decided to reduce the number time slots for our tours. We will update the availability if new information becomes available concerning tightened or mitigated travel restrictions. If a tour is not available on your preferred day, please look at the day before and after. If then still not found we might have gone to an even lower frequency. You can always contact us to check if we can reopen a time slot if you want to book for at least 2 persons. Unfortunately we can’t do this for just one person.

 

Temporary change of cancellation policy

We understand that this uncertain period refrains you from planning your holidays. On the other hand the restrictions resulting from social distancing might give you extra time to plan these holidays.  We also understand your uncertainty to make a booking. Therefore we made some temporary changes/additions to our standard cancellation policy. For bookings made ONLINE ON OUR OWN WEBSITE between 26 March 2020 and 1 July 2020 for tour participation before 1 September 2020:

  1. Full refund if cancellation requested by email more than 7 days before departure.
  2. Free change of your booked date if requested by email at least 48 hours before departure.
  3. In all other cases we will try to find the best solution case by case. In principle our standard cancellation policy and additionally condition 1 and 2 are leading. No rights can be claimed from tailor made solutions we offered to others.

Cancellations and changes have to be requested by email and the date/time stamp of the email in our inbox is leading.

 

For now: stay home and/or respect social distancing, stay safe, stay healthy, stay optimistic, stay ready (and prepare) for the future!

Read here about cycling in times of crisis (added 20/04/2020)